Industrial training report: Lembaga Tabung Haji Cawangan Seremban

This report is about my internship journey at Lembaga Tabung Haji Seremban. The duration of my industrial training is 6 months starting from 1st March 2023 until 15th August 2023. In this report I will talk about the company profile, their products and services, SWOT analysis as well as PESTEL analysis and last but not least is my recommendation based on the SWOT analysis that I have stated. Lembaga Tabung Haji was built to help Muslim perform their hajj and achieve the hajj Mabrur. It helps Muslim in term of giving a help in term of transportation, accommodation, passport and visa when they have reached there. So, they do not have to worry about where to sleep, the transportation during hajj and many more since Tabung Haji already provide it for them. Mostly, their products and services is quite similar with others banking institutions however they focus more in saving money for hajj. The SWOT analysis that I have stated below was based on my observation and discussion with my supervisor. The main point for my strengths is relationship between the employees meanwhile for the weaknesses is the amount of manual transaction is still high. Moving on to the opportunities, I think their main opportunity is the amount of Muslim nowadays since they can receive more fund if the amount is bigger and lastly, I think the main of the threats is lack of technological exposure among the older generation. My recommendation was made after I have made some researched on how to strengthen the strengths of the company, how to manage the weaknesses, how the company grab their opportunities and lastly how the company avoid or manage the threats.