Car service management system for 4X4 shield custom garage / Siti Rusydina Najihah Roslan

This thesis has been discovering the problem using the inconsistency system management and proposed solution to solve the problem for the business process in 4X4 Shield Custom Garage. The thesis focus on integrated management such as inventory and sales record based on daily process. The main purpose of this thesis is to identify and propose a solution based on the issue found in the business management. There are three problems in 4X4 Shield Custom Garage such as data storing, stock management, and data security. The unavailable for storing data is one of the main problems for the business because they should keep the information regarding business’ operations. Next, the availability of the stocks is hard to track when it has transactions such as sales for the customers and receiving from the suppliers especially when in the large quantities which can causes waste a lot of time and energy if they do not have this feature. Then, last but not least, the security of data is easily to breach. This system was developed to improve the inventory management in the store to be more systematic and effective. The development of system has solved the problem that has been identify is this research. This project implements System Development Life Cycle (SDLC) methodology using the Adapted Waterfall Model. In the Adapted Waterfall model, there are five phases such as analysis phase, design phase, implementation phase, testing phase and maintenance phase. This system has been build using a programming language that allow the three different users such as admin, manager, and staff to manage the system. To test usability of the system, user evaluation using questionary has been distributed to the respondent. For the lowest of the mean is 1.26 which is for the part of the system still need guidance to use this system to understand completely. and meanwhile, the highest mean is 3.1 which is the system has the functions that are usable and functioning well for the users. In conclusion, the Car Service Management System help the business to manage the business process data.