Industrial training report: Telekom Malaysia

This report aims to provide a comprehensive overview of TM Technology Services Sdn Bhd, Malaysia's premier integrated telecom and the leading national connectivity and digital infrastructure provider. By looking into the company's profile, goals, objectives, and efforts within the telecommunication industry. The purpose of this report is to give a spotlight on TM's journey and accomplishments. Additionally, a thorough SWOT analysis of TM will be conducted, highlighting its strengths, weaknesses, opportunities, and threats. The study will also go into TM's aims and objectives, explaining the company's vision and aspirations in the esports market. This section will explain the important milestones and benchmarks that TM intends to achieve on its path to success. A complete SWOT analysis will be performed to evaluate TM's current situation. The research will look at the company's internal strengths and weaknesses, such as shifting consumer wants and expectations, as well as prospective areas for development. Additionally, internal opportunities and threats, such as broad coverage and many competitors, will be assessed to present a comprehensive picture of TM's environment. This report will give insightful insights and recommendations based on the findings of the SWOT analysis to assist TM in its continual development efforts. These recommendations will cover a wide range of topics related to the company's operations, such as marketing strategy, customer experience, service quality, branding, and collaboration initiatives. By taking these ideas into account, TM may strengthen its competitive position, capitalise on new possibilities, and effectively manage future problems. Finally, this paper serves as an in-depth guide to understanding TM, its history, and its present place in the telecommunications sector. This research gives significant insights and recommendations that can contribute to TM's long-term success and growth in the ever-changing telecommunications landscape by delving into the company's background, goals, and SWOT analysis.