Influences of e-government towards the public servants' performance / Izwandi Abu Bakar and Valarie Venicessia Eted

In the globalized world today, we have entered into an era which is called as an ‘e’ era. With most of the transactions and daily activities are done in the internet. The term ICT. can be referred to as ‘Information and Communication Technology’. To a larger extend, the term ICT usage in government (or many times being referred to as ‘e-Govemment’) can be explained by unambiguously by adopting a definition all electronically transactions between government agencies and citizens (James & Lim Hiap Koon: 2006). Government usage of ICT in its daily transactions is aimed to enhance the performance of the government bodies itself, in terms of their delivery system, services and quality that they provide to the public.