The assurance of cctv surveillance for civilian privacy rights at AEON Mall Nilai / Aliah Nabilah Abd Rahman and Nor Diana Aziz

This research explores the owner's assurance of public privacy protection in Aeon Mall Nilai. The problems statement for this research are CCTV cameras must adhere to guidelines in commercial spaces and public areas, but hidden cameras in fitting rooms raise concerns about public safety and privacy and Malaysian Federal Constitution lacks a specific privacy law, relying on common law and Personal Data Protection Act. The main objective why this research was written are to identify and analyse the assurance of CCTV surveillance for civilian privacy rights at Aeon Mall Nilai. For this research, the data collection method is qualitative method. The interview session was conducted to collect data on semi-structured and unstructured questions. The findings of research are the need of put up signs to inform people about the presence of CCTV, Premises must install CCTV in their own area only, Building owners are responsible for installing CCTV in areas permitted by the premises only, Premises cannot disclose footage to the public except with the supervision of the relevant authorities, Only certain authorities can review CCTV recordings. The act of duplicating CCTV recordings for the public is prohibited among staff and premises must maintain accurate records of type, amount, duration, and range in their businesses.