Service climate and organization trust in Sara-Ed Trading Sdn Bhd / Mohammad Farid Mohamed Marzuki and Rose Mato

Mohamed Marzuki, Mohammad Farid and Mato, Rose (2014) Service climate and organization trust in Sara-Ed Trading Sdn Bhd / Mohammad Farid Mohamed Marzuki and Rose Mato. [Student Project] (Submitted)

Abstract

Research is about creation and development; this is essential to increase the understanding of service quality and service climate and the trust in the organization. Climate can be defined as employee's perception of kinds of behaviour that are rewarded and supported in a particular setting (Schneider, 1990). An organizational climate, for example describes the shared perception of all individuals in an organization aggregated to the organizational level.

Metadata

Item Type:	Student Project
Creators:	Creators Email / ID Num. Mohamed Marzuki, Mohammad Farid 2012712863 Mato, Rose 2012558595
Subjects:	H Social Sciences > H Social Sciences (General) H Social Sciences > H Social Sciences (General) > Research
Divisions:	Universiti Teknologi MARA, Sarawak > Kota Samarahan Campus > Faculty of Administrative Science and Policy Studies
Programme:	Bachelor of Administrative Science (Hons)
Keywords:	service climate, organizational trust, creation and development
Date:	2014
URI:	https://ir.uitm.edu.my/id/eprint/93837