A study on container delivery and collection in relationship to trailer utilisation: Kontena Nasional Sdn Bhd / Norliyati Mohamed

Container haulage activitie s have become more important in Malaysia with the increased demand in export and import goods. KN, as a pioneer in this haulage industry has served the expanding market for about 23 years from the days it was established. In daily operations, KN cannot avoid from facing several barriers while providing it s haulage services. As the study is concerned, the trailer utilisation performance is only at average level. This is due to the trailers being detained by the consignees for various reasons.