Resident's satisfaction level of high-rise low-cost housing a case study of pangsapuri Seri Kepayang, Ipoh, Perak / Siti Nur Athirah Mohd Isa

This research focuses on the issues and elements that determine the satisfaction of a resident towards their high-rise low-cost housing in Pangsapuri Seri Kepayang, lpoh Perak, Malaysia. PPR (Program Perumahan Rakyat) is a public housing program in Malaysia that aims to provide affordable housing for low-income families. Pangsapuri Seri Kepayang is one of the PPR schemes located in PPR lpoh, Perak specifically in the Kinta district and Mukim Ulu Kinta. The scheme was established in 2015 and provides apartment units for eligible families. The PPR program is managed by the Lembaga Perumahan dan Hartanah Perak (LPHP). The first objective of the research is to identify the variable the resident satisfaction level of high-rise high-cost housing. The second objective is to determine the level of resident satisfaction of high low-cost buildings. This research focuses on the elements that determine the resident satisfaction of high-rise low-cost housing. For this research, the data collection is by online questionnaire distribution. The questionnaire was distributed to the resident of Pangsapuri Seri Kepayang in lpoh Perak. There were 342 respondents gathered for this questionnaire survey. The result shows that the handicap facilities, fire safety and plumbing system are most satisfied by the residents of Pangsapuri Seri Kepayang lpoh Perak.