Service quality and customer satisfaction: a study of house renting collection counter at Sarawak Timber Industry Development Corporation Tanjung Manis, Mukah / Amran Saili

Saili, Amran (2013) Service quality and customer satisfaction: a study of house renting collection counter at Sarawak Timber Industry Development Corporation Tanjung Manis, Mukah / Amran Saili. Degree thesis, Universiti Teknologi MARA Sarawak.

Abstract

SARAWAK TIMBER INDUSTRY DEVELOPMENT CORPORATION (STIDC) also known as PUSAKA was established in June 1973 under the Perbadanan Perusahaan Kemajuan Kayu Sarawak Ordinane 1973. Its incorporation was initiated following the recommendation ofthe Food and Agriculture Organization (FAO) of the United Nations, which conducted a comprehensive forest inventory in the state from 1968 to 1972. The function would be to stimulate by all possible means the planned expansion of wood-based industries throughout Sarawak at a role consistent with the overall interest of the economy, the availability of capital and the technical expertise and effective management of the forest resources.

Metadata

Item Type:	Thesis (Degree)
Creators:	Creators Email / ID Num. Saili, Amran 2004497365
Subjects:	H Social Sciences > H Social Sciences (General) H Social Sciences > H Social Sciences (General) > Study and teaching. Research
Divisions:	Universiti Teknologi MARA, Sarawak > Kota Samarahan Campus > Faculty of Business and Management Universiti Teknologi MARA, Sarawak > Kota Samarahan Campus
Programme:	Bachelor of Business Administration (Honours) (Marketing)
Keywords:	Service, Sarawak, Mukah
Date:	2013
URI:	https://ir.uitm.edu.my/id/eprint/92180