Prudential Assurance Malaysia Berhad / Nurul Faizah Mohd Lazim

This report describes my experience during my industrial training at RT5 Agency, representing Prudential, from March 1st, 2023, to August 15th, 2023. My supervisor (Madam Teh Ai Kian) had taught and led me from the beginning throughout these five months and 15 days; she helped me look at the bigger picture as time went by. I gained many skills, knowledge, and products related to my course and so on. I also got to interview the candidates and was involved in the agency recruiting process. For example, I learned how to make a recruitment appointment and about handling objection skills in calls for an appointment. Furthermore, I have learned about skills, knowledge, types of markets, types of insurance, the dominance influence, stewardship, conscientiousness (DISC) Profile, vital behavior, and so on. I also actively participated in preparation for online webinar and physical seminar. For example, create a google form, make banner and poster and lead other to their tasks. Therefore, I able to receive the command from my supervisor perfectly and get the tasks smoothly. Finally, I am thankful I can fully experience the allowed to receive booth training. Thus, this kind of training gives me a perfect opportunity to gain practical knowledge and learn how to overcome and solve the problem.