Pejabat Setiausaha Kerajaan Negeri Perak, Ipoh, Perak (SUK Perak) / Faten Nurnajeeha Azizan

Industrial training is one of the requirements to graduate from Universiti Teknologi MARA in any major, including my Bachelor of Office System Management (Hons.) for Industrial Training subject (MGT666). Before we can finish our degree, we must undergo a six-month industrial training program. I also got the chance to obtain experience working in administrative offices where I adapt to their theoretical expertise to real-world situations. This report describes my internship at the Pejabat Setiausaha Kerajaan Negeri Perak. This government organization is a state government secretariat that handles affairs related to state administration affairs. It also acts as head of office for all government departments or agencies and state and federal statutory bodies as well as all state local authorities. I was placed at the Corporate Division where I am responsible for all the official letters coming in and out of the organizations as well as writing them for official request during events’ preparation. This report will also show SWOT analysis from my own observation throughout my six months of internship. This report will go over a lot of significant state government-related topics that I learned about during my time of training. SUK Perak’s employees have shared several helpful and useful tips in order to achieve work perfection. Problem-solving, critical thinking, and customer-acquisition strategies are a few examples.