Hj Md Yusof, Rozman and Awang, Abd Hair and Md Salleh, Arifin and Mohamad, Mustafa
(2011)
Emotional intelligence in zakat institutions in Malaysia: a field study / Rozman Hj Md Yusof, Abd Hair Awang, Arifin Md Salleh, Mustafa Mohamad.
Business and Management Quarterly Review (BMQR), 2 (2).
pp. 39-48.
ISSN 2180-2777
Official URL: http://www.bmqruitm.com/
Abstract
This study explored the emotional intelligence dimensions (self-awareness, selfmanagement, social awareness and social skills) of employees employed in Zakat
Centers. Data were collected from 113 randomly selected from three zakat centers:
Melaka, Negeri Sembilan and Selangor using self-administered questionnaires of
Emotional Competence Inventory (ECI) (108 items) that measured emotional
intelligence. Overall, the study revealed that the employees’ emotional intelligence
and its dimensions level: self-awareness, social-awareness and social skills are
proficient, except for self-management, which was slightly low proficient.
Metadata
Item Type: | Article |
---|---|
Creators: | Creators Email / ID Num. Hj Md Yusof, Rozman UNSPECIFIED Awang, Abd Hair UNSPECIFIED Md Salleh, Arifin UNSPECIFIED Mohamad, Mustafa UNSPECIFIED |
Subjects: | B Philosophy. Psychology. Religion > BP Islam. Bahaism. Theosophy, etc > Islam > Alms (Zakat) > Malaysia H Social Sciences > HJ Public Finance H Social Sciences > HJ Public Finance > Finance, Islamic |
Divisions: | Universiti Teknologi MARA, Shah Alam > Institute of Business Excellence (IBE) |
Journal or Publication Title: | Business and Management Quarterly Review (BMQR) |
UiTM Journal Collections: | Others > Business and Management Quarterly Review (BMQR) |
ISSN: | 2180-2777 |
Volume: | 2 |
Number: | 2 |
Page Range: | pp. 39-48 |
Keywords: | Zakat personnel, emotional intelligence, self-awareness, self management, social awareness, social skills |
Date: | 2011 |
URI: | https://ir.uitm.edu.my/id/eprint/887 |