A study on customer perception towards Suria Bumiria Sdn. Bhd. services and facilities at Jesselton Point (JP) / Nas Norniza Nasbah

Nasbah, Nas Norniza (2008) A study on customer perception towards Suria Bumiria Sdn. Bhd. services and facilities at Jesselton Point (JP) / Nas Norniza Nasbah. [Student Project] (Submitted)

Abstract

This study is all about the study on customer perception towards the company services and facilities at Jesselton Point (JP). In this study, researcher will explain the services and facilities provided by the company at their operation site and also some articles that can be overview or example that related to the study. All study has own limitations. Thus, this study also includes some problem or limitation that might and will occur. The researcher also will explain to whom and in what way this research can be benefited. Beside that, in this study researcher will explain type of research design used, the population of respondents, how to collect data and other research methodology. There are two types of data collection to support this research. Firstly, primary data where the researcher can get the information or data through questionnaires and personal interview. Secondly, is secondary data where the data gathered from other sources such as company journal, diaries, documents, personal letter, or computer databases. After the data obtained, the researcher will make a final analysis for the result. The researcher then can use the analysis data as the conclusion and recommendation towards Suria Bumiria Sdn. Bhd. services and facilities at Jesselton Point (JP).

Metadata

Item Type: Student Project
Creators:
Creators
Email / ID Num.
Nasbah, Nas Norniza
2006131553
Contributors:
Contribution
Name
Email / ID Num.
Advisor
Guliling, Hasnawati
hgss@uitm.edu.my
Subjects: B Philosophy. Psychology. Religion > BF Psychology > Perception
H Social Sciences > HF Commerce > Customer services. Customer relations
Divisions: Universiti Teknologi MARA, Sabah > Kota Kinabalu Campus > Faculty of Business and Management
Programme: Bachelor of Business Administration (Hons) Marketing
Keywords: Customer perception; Services; Facilities
Date: 2008
URI: https://ir.uitm.edu.my/id/eprint/88524
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