Information seeking behavior among undergraduate students in Universiti Tun Hussein Onn Malaysia / Muhamad Saufi Che Rusuli, Raja Abdullah Raja Yaacob, Rosmaini Tasmin and Norazlin Hashim

This study attempts to determine the information seeking behaviour and use
of information needs by undergraduate students at Universiti Tun Hussein Onn Malaysia
(UTHM) Johor. The overall purpose of the study was to identify the problems that
undergraduate students encounter, identify their information needs and determine their
awareness of library services available to them. The study collected empirical data on
the information requirements of graduate students. Data were randomly selected from
357 undergraduate students across six faculties and 200 filled in questionnaires were
returned, giving an overall response rate of 56 per cent. Findings indicate that guidance
in the use of library resources and services is necessary to help students meet some of
their information requirements. The study found that library books, lecturer notes, lecturer
handouts and textbooks are the most popular sources of information. The Online Public
Access Catalogue (OPAC) were the most frequently used IT based sources and facilities.
Email was the most popular among the Interned based services and applications. On the
whole, respondents perceived UTHM library collections, services and facilities as adequate
to meet their information seeking behavior and information needs effectively.