City i-Tick: mobile app for enhancement of lecturer taking attendance system at City University / Siti Rohaida Alimin

Attendance Management System is a software developed for daily student attendance in schools, colleges and institutes. It facilitates to access the attendance information of a particular student in a particular class. The information is sorted by the operators, which will be provided by the teacher for a particular class. This system will also help in evaluating attendance eligibility criteria of a student. Currently, in City University the lecturers use City Management System (CMS Portal) to do their work especially key in an attendance of the students. CMS Portal is a web-based system and the tool to use this system must thru computer and desktop. However, using the current system the lecturer got some issues thru the system and sometimes it's possible from self negligence. The highlight of the issues, lecturer forget and not key in an attendance in CMS Portal. Nowadays, the smartphone very close with the people. Commonly they use the smartphone to attend the daily affairs. The aim of this study is to develop lecturer taking attendance system using a mobile application in City University, Petaling Jaya. This study focuses on the City University Staff especially the lecturers. Managing the student attendance during lecture periods has become a difficult challenge. The research objectives for this study are (1) to identify user requirement for City i-Tick, (2) to design and develop City i-Tick (3) to demonstrate the prototype of City i-Tick. The study is a narrative participatory design and exploits Design Thinking as the research methodology. The artefact evaluation of this study was conducted on the 14 participants in City University, Petaling Jaya. We proposed a modified and adapted conceptual framework Mobile App for the lecturers who taking attendance system. The study of City i-Tick was successfully validated to the lecturers taking attendance system using a mobile app. City i-Tick uses the System Usability Scale (SUS) model to determine the findings of the study. City i-Tick is effective for lecturers taking attendance system because is very easy to use, easy to learn quickly and the users feel confident when using this app. For the future of the study, City i-Tick will do development for the admin system to show the notification of class has been held, furthermore the system will be improved by the graphical user interface of the City i-Tick and the system will be improved by adding the function to alert the lecturers like notification in a smartphone status bar.