E-Jekitan telecentre: a study of the effectiveness of e-Jekitan project to Penan community at Long Jekitan Ulu Baram Miri Sarawak / Zulkarnain Ismail and Norazizan Hamzah

The ethnic of Penan are the minor group in Sarawak that just started to settle down. The State Government of Sarawak has made various strategic action plan in its effort to help and support the Penan community to be able stand to equally with others races and ethnics in the state. One of the strategic action plan is the creation of e-Jekitan Telecentre at Long Jekitan, Ulu Baram, Miri, Sarawak. The project was jointly venture with MAXIS. Objective of the study is to measure the effectiveness, communities perception and social impact of the telecentre to the Penan community. The questionnaires were distributed to 80 respondents to Long Jekitan communities especially the users of the telecentre and only 50 respondents turn up to give their respond. Based on our finding, most of the communities satisfied on the services that have been provide by the telecentre.