Business-IT strategic alignment: exploring a concept of between IT flexibility and it capability in Saudi Arabia / Nawal Olayan Rashed Alharbi

Today, almost every organization uses IT system(s) to automate or to streamline business processes. IT solution can be strategic and contribute to organizational performance in terms of better-quality products/services. The recent COVID-19 pandemic has demonstrated that IT is one of the greatest enablers for organizations to handle challenges. In this paper, we explore the notion of IT and organizational performance from the perspectives of IT flexibility, IT capability and business-IT strategic alignment. Although, Strategic alignment has been the interest of many researchers, investigation of such issues in Saudi higher education sector are still waiting for research. To addressing this issue, the aim of this study is to examine how IT is using in Saudi Arabian higher education to attain their organizational objectives in this era as recent COVID-19 as world pandemic. This aim is pursued using the following objectives: First, investigate the connection between Flexibility and capability of IT dimensions. Second, investigate the effect of flexibility and capability of IT on the business strategy and Information Technology strategic alignment. Third, investigate how business strategy and Information Technology strategic alignment have influenced the organizational performance. The study will use University of Hail as case study to undertake an in-depth study of IT flexibility, IT capability and IT-business strategic alignment with business strategy. This study is using qualitative research design to generate the data and this using multiple tools like interviews and documented analysis. This study is a part of in progress of large project and need time to analysis.