Employees' opinion on performance management at a government agency / Nor Hidayah Ahmad

The purpose of this paper is to identify the employees' opinion on performance management at a government agency. The questionnaires designs have been distributed to 40 respondents and 40 questionnaires were collected back. The test involved techniques using SPSS version 16.0. The results of the test conducted show that the respondents have positive reaction on the aspects of goal and goal-setting, fairness in discussing and reviewing performance and supervisory reward behavior. From the findings, there were some recommendations to the organization for continuous improvement on performance management such as the culture of the organization must be supportive, goals should be "SMART", clearly establish what good performance, be plentiful with praise but selfish with criticism and supervisor should review owns doing every now and then.