Lembaga Tabung Haji (Bentong) / Izzati Farahin Mohamad Nadzri

The industrial training is based on the period from 1st August 2018 to 31st December 2018 in the Department of Depositors Services and Operations at Lembaga Tabung Haji (J'H) Bentong Branch. During industrial training, the trainee was assigned to do administrative work in order to ease the staff's workloads. The trainee has to complete the incompletely filled depositors' information form or being called as JP003 on daily basis before sending the form every week to the TH headquarters. The trainee also has to do filing of documents, analyzing money saving slip and money withdrawal slip to make sure it is following the Standard Operating Procedure (SOP), going to campaign to promote TH product and many others. As for the special project, the trainee was asked to develop a system called "E-Lestari ". E-Lestari is developed to improve the current system in which it is done manually by staff Specifically, E-Lestari is developed to update teller's achievement day by day. The trainee used P HP language and HTML to develop the system. Other than that, the trainee also innovated a simple guide for depositors called Seif-Assistance Guide Form. The objectives of the innovation is to assist user in filling up form and to lessen the waiting time of each teller.