A study on customer satisfaction toward customer service to the 4 - Storey Walk - Up Flat developed by the Sarawak Housing Development Commission in R.P.R Demak Laut/ Seman Olel

Olel, Seman (2002) A study on customer satisfaction toward customer service to the 4 - Storey Walk - Up Flat developed by the Sarawak Housing Development Commission in R.P.R Demak Laut/ Seman Olel. [Student Project] (Unpublished)
Abstract

Marketing has now been widely accepted by most profits and increasingly non - profit organizations as essential to their success. Marketing must function as the organization’s ‘ear’ in an ever-changing environment as the organization moves from a ‘we need’ philosophy to a ‘they need and we can provide’ philosophy.

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