The influential and impeding factors that affecting the adoption of mobile banking among young working adult in Kuching, Sarawak/ Melissa Manie

Mobiles’ banking is one of the products and services offered in the commercial banking institutions. Mobile banking help customer to access their banks needs through their palm electronic device or gadgets such as mobile phone, PDAs etc. Mobile banking enables banking consumer to access their bank accounts through mobile devices to check their balance, to conduct the transactions, get their bank statements and pay their bills sitting in the comfort of their homes, offices and everywhere they are. Mobile banking is the subset and the newest emerging channel of electronic banking and it can also be called as ‘pocket banking’ for the users (Dasgupta, Paul, & Fuloria, 2011).