University students’ perceptions on Netflix and subtitles for English as a second language learning / Nur Fatihah Shahril and Nor Eleyana Abdullah

Known to be one of the most popular online video streaming services, Netflix has gained a large number of users for its extensive authentic videos and how it greatly benefits language learning (Dizon, 2016). Despite its popularity, its purpose to serve as the source of language learning is often overlooked, particularly for English as a second language (ESL). Thus, this study is aimed to determine university students' perceptions towards Netflix as a tool for English as a second language learning and to examine university students’ opinions of subtitles as a tool to assist in learning English as a Second Language (ESL). The theoretical framework adopted in this study is Computer-assisted Language Learning (CALL) by Hubbard (2009). Next, a semi-structured interview (SSI) consisting of six (6) questions was administered to 12 Universiti Teknologi MARA (UiTM) students. Then, the data gathered from the SSI was analysed using thematic analysis based on the five (5) themes that were adapted from Dizon (2021). The findings highlighted all five (5) themes which were authenticity, recreation, convenience, comprehension and recall for Research Objective 1, while only two (2) themes were identified for Research Objective 2 which were comprehension and recall. It is concluded that university students positively perceived Netflix and subtitles for English as a second language learning. It is hoped that this study contributes more insights for future researchers, students, and instructors on the advantages of utilising tools such as Netflix and subtitles in learning English as a Second Language (ESL).