Factors affecting resistance to change amongst public servants: findings from Public Service Department, Malaysia / Anis Farhana Ahmad and Nur Aliah Hishamuddin

The focus of this research is to identify factors affecting resistance to change amongst public servant findings from Malaysian Public Service Department. This study will be carried out to develop the study in identifying the level of resistance to change amongst public servants in the Malaysian Public Service Department. Besides, the study examines the relationship between factors affecting the resistance to change namely employees’ attitude, employees’ trust, leadership style and organizational support with resistance to change amongst public servants in Malaysia Public Service Department. This research also determines the most significant factor that could affect the resistant to change amongst public servants in the Malaysian Public Service Department. For this purpose, the study used a quantitative strategy to collect data to identify factors affecting resistance to change among public servants from 162 respondents through a questionnaire.