The effectiveness & efficiency of e-Government applications among staff in Land and Survey Department of Samarahan Division, Sarawak / Normala Haji Bujang & Mazlinda Ayu Abdul Hamid

Information Technology (IT) has changed the way most business unit regardless in public or private sector conduct their operations. Reduced costs and simplified processes are but simply some of the benefits being through improve technology usage. E-government initiatives are to ensure that the public sector not only keeps up with the race, but slowly take the lead in the transformation process that is affecting everything including societal structure. Malaysian government has identified initiatives to implement the modernization of the public sector. MSC is Malaysia’s initiative for the global information and communication technology (ICT) industry. The eGovernment initiative was launched in Malaysia in the year 1997 by the former Malaysian Prime Minister, Tun Dr. Mahathir Mohamad as one of the seven flagships of the Multimedia Super Corridor (MSC) initiative. The e-Government initiative focuses on increasing efficiency and at the same time reducing operational costs of public services offered. All government agencies will be equipped to quick start to offer public services through e-Government if there is a standardized frame work for guidance.