JP Transport Sdn. Bhd. haulage service study / Aishah Mohamad…[et al.]

Mohamad, Aishah and Abdullah Effendi, Azura and Baharuddin, Fatim Hamimi and Arshad, Rashidah and Mohd. Shukor, Shamsul Azren (1999) JP Transport Sdn. Bhd. haulage service study / Aishah Mohamad…[et al.]. [Research Reports] (Unpublished)
Abstract

This study is aimed at analyzing the efficiency and effectiveness of the haulage services provided by Johor Port Transport (JPT) Sdn Bhd. within the free zone are of Johor Port by looking at two perspectives; JPT customers level of satisfaction/ dissatisfaction and JPT's perception of its capacity and capabilities to satisfy its customers/ to efficiently and effectively service its customers.

Item Details
Item Type: Research Reports
Creators:
Creators
Email / ID Num.
Mohamad, Aishah
UNSPECIFIED
Abdullah Effendi, Azura
UNSPECIFIED
Baharuddin, Fatim Hamimi
UNSPECIFIED
Arshad, Rashidah
UNSPECIFIED
Mohd. Shukor, Shamsul Azren
UNSPECIFIED
Contributors:
Contribution
Name
Email / ID Num.
Contributor
Hassan, Za'faran
UNSPECIFIED
Subjects: H Social Sciences > HE Transportation and Communications
H Social Sciences > HF Commerce
H Social Sciences > HF Commerce > Customer services. Customer relations
Divisions: Universiti Teknologi MARA, Shah Alam > Faculty of Business and Management
Keywords: Transport, Haulage, Service
Date: 1999
URI: https://ir.uitm.edu.my/id/eprint/71644
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  • Koleksi Akses Terhad | PTAR Utama | Shah Alam
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