A study on the public perception towards the impact of bureaucracy on government performance in 1 MOCC, MAMPU, Putrajaya / Nurul Atiqah Md Pilus

Md Pilus, Nurul Atiqah (2016) A study on the public perception towards the impact of bureaucracy on government performance in 1 MOCC, MAMPU, Putrajaya / Nurul Atiqah Md Pilus. [Student Project] (Unpublished)

Abstract

A researcher had conduct a study on the public perception towards the impact of bureaucracy on government performance in 1 MOCC, Malaysian Administrative Modernization and Management Planning Unit (MAMPU), Putrajaya. In this study, there were 100 of civil servants in 1 MOCC, MAMPU, Putrajaya involved as the respondents. The study examines the correlation between impact of bureaucracy and perception of public servants at the area of study. There were four impacts of bureaucracy towards government performance that correlate with public perception which includes reputation of government, procedure, public officer and public trust. The results show that procedure has the high correlation on public perception towards the impact of bureaucracy.

Metadata

Item Type:	Student Project
Creators:	Creators Email / ID Num. Md Pilus, Nurul Atiqah 2013509261
Contributors:	Contribution Name Email / ID Num. Advisor Bahrin, Ani Juaini aniju464@uitm.edu.my
Subjects:	H Social Sciences > HM Sociology > Social psychology > Social perception. Social cognition H Social Sciences > HM Sociology > Public opinion J Political Science > JS Local government. Municipal government > Local government
Divisions:	Universiti Teknologi MARA, Sabah > Kota Kinabalu Campus > Faculty of Administrative Science and Policy Studies
Programme:	Bachelor of Administrative Science (Hons)
Keywords:	Public perception, impact, bureaucracy, government performance
Date:	2016
URI:	https://ir.uitm.edu.my/id/eprint/70162