Abstract
This research was conducted to investigate the relationship between job stressors and employees' job performance in the workplace. For this research project, the researcher involved employees who work in the public sector. Then, by using the sample random technique, all the questionnaires were distributed in all departments in that organization. After that, all questionnaires had been analyzed and came out with the findings. Based on the findings, it showed that, there were three job stressors that had been faced by the respondents such as work overload, role conflict and role ambiguity. But from all these job stressors, respondents agreed that the role conflict was the highest of job stress that can affect employees' job performance in the organization. Besides that, it can be concluded that work overload and role conflict had strong relationship with the job performance compared with role ambiguity that has very low relationship with the employees' job performance. From all these findings, it can be assumed that role ambiguity was one of the stress factors but it did not affect the employees' job performance in the organization. To improve the weakness in this research, a few suggestions of recommendation that had been made such as broadening the scope of research and the time of completing the research should be improved in the future in order to conduct a good research.
Metadata
Item Type: | Student Project |
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Creators: | Creators Email / ID Num. Ahmad, Nur Izzati 2011492846 |
Contributors: | Contribution Name Email / ID Num. Thesis advisor Ehsan, Rohana UNSPECIFIED Thesis advisor Mohd Hardi, Norafiza UNSPECIFIED |
Subjects: | H Social Sciences > H Social Sciences (General) H Social Sciences > H Social Sciences (General) > Research H Social Sciences > H Social Sciences (General) > Research > Citizen participation |
Divisions: | Universiti Teknologi MARA, Perak > Seri Iskandar Campus > Faculty of Office Management and Technology |
Programme: | Bachelor in Office Systems Management (Hons.) |
Keywords: | Job stressors, job performance, public sector |
Date: | 2013 |
URI: | https://ir.uitm.edu.my/id/eprint/70015 |
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