The relationship between knowledge management practices and job satisfaction among nurses at Hospital Sultan Abdul Halim, Sungai Petani Kedah Darul Aman / Norsyahidatul Nadia Zainol

Zainol, Norsyahidatul Nadia (2014) The relationship between knowledge management practices and job satisfaction among nurses at Hospital Sultan Abdul Halim, Sungai Petani Kedah Darul Aman / Norsyahidatul Nadia Zainol. Degree thesis, Universiti Teknologi MARA, Kelantan.

Abstract

This study investigates the relationship between Knowledge Management Practices and Job Satisfaction among nurses at Hospital Sultan Abdul Halim , Sungai Petani, Kedah . The objectives of the study were to identify the types of Knowledge Management practices most applied among nurses at Hospital Sultan Abdul Halim, Sungai Petani, Kedah and to investigate the relationship between Knowledge Management Practices and Job Satisfaction among nurses at Hospital Sultan Abdul Halim, Sungai Petani, Kedah. Based on the literature reviews, instruments of four facets namely Knowledge Creation, Knowledge Storing, Knowledge Sharing and Knowledge Utilization. This main instrument was used for this study is questionnaire. The question were divided into three sections which are section A which is open and close ended questions and for section B and section C use five-point a Likert-type. For this purpose, data from 164 nurses or respondents in one of the general hospital in Kedah were used. Findings of this study suggested that nurses practiced Knowledge Management Practices satisfied with Job Satisfaction. Therefore exhibits a perceived lower level of their intention to perform bad or leave the hospital. Based on findings recommendation and suggestions for respondents or nurses are presented.

Metadata

Item Type: Thesis (Degree)
Creators:
Creators
Email / ID Num.
Zainol, Norsyahidatul Nadia
UNSPECIFIED
Contributors:
Contribution
Name
Email / ID Num.
Advisor
Muhammad, Norrini
UNSPECIFIED
Subjects: H Social Sciences > HD Industries. Land use. Labor > Management. Industrial Management > Knowledge management. Organizational learning
H Social Sciences > HF Commerce > Personnel management. Employment management > Job satisfaction
R Medicine > RA Public aspects of medicine > Medical centers. Hospitals. Dispensaries. Clinics > Hospitals. Health facilities
Divisions: Universiti Teknologi MARA, Kelantan > Machang Campus > Faculty of Business and Management
Programme: Bachelor in Office System Management (Hons.)
Keywords: Knowledge management practices, job satisfaction, nurses, hospital
Date: 2014
URI: https://ir.uitm.edu.my/id/eprint/69930
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