Managing quality for job performance: is paternalistic leadership behavior an alternative to influence trust? / Ahmad Fikri Mohd Kassim ... [et al.]

Mohd Kassim, Ahmad Fikri and Razali, Norizatul Mazni and Mohd Rosli, Norfaezah and Mohd Aznan, Ellail ain and Khor, Poy Hua (2021) Managing quality for job performance: is paternalistic leadership behavior an alternative to influence trust? / Ahmad Fikri Mohd Kassim ... [et al.]. Jurnal Intelek, 16 (2): 18. pp. 175-183. ISSN 2682-9223

Abstract

Successful leaders play a complex role. Leaders may manipulate followers to accomplish goals since they have authority and power to influence. Interestingly, Paternalistic leadership has qualities of attributes not only on the reactions of dyadic systems and followers but also subordinates’ attitude and behaviour. Paternalistic leadership flows from a particular cultural context. A family environment is created by paternalistic leaders in the management system. They display 'goodwill' and act as a leader in family approaches towards staff. Currently, there is no specifically conducted gender-based research at the university level specifically to analyze the perceptions of paternalistic leadership on job performance and trust among the staff of the university. Therefore, this study focused primarily on the perceptions of paternalistic leadership behaviour among staff members at the university level. A total of 254 respondents from UiTM Perlis staffs (male, n = 125; female n = 129) from four departments [Student Affairs, academic affairs, administration, and academic staff (lecturers)] completed a questionnaire pack assessing the study variables. Results revealed that (i) there are significant correlations in the dimension of paternalistic leadership, job performance, and trust perceived by staff at UiTM Perlis Branch, (ii) there are no significant differences in the dimension of paternalistic leadership, job performance, and trust between gender by staff at UiTM Perlis Branch. In conclusion, a leader who can create a better work environment can enhance staff competencies and influence trust in them.

Metadata

Item Type: Article
Creators:
Creators
Email / ID Num.
Mohd Kassim, Ahmad Fikri
UNSPECIFIED
Razali, Norizatul Mazni
UNSPECIFIED
Mohd Rosli, Norfaezah
UNSPECIFIED
Mohd Aznan, Ellail ain
UNSPECIFIED
Khor, Poy Hua
UNSPECIFIED
Subjects: H Social Sciences > HD Industries. Land use. Labor > Management. Industrial Management > Leadership. Transformational leadership
L Education > LB Theory and practice of education > Total quality management in education. Total quality management in higher education
Divisions: Universiti Teknologi MARA, Perlis > Arau Campus
Journal or Publication Title: Jurnal Intelek
UiTM Journal Collections: UiTM Journal > Jurnal Intelek (JI)
ISSN: 2682-9223
Volume: 16
Number: 2
Page Range: pp. 175-183
Keywords: Job Performance, Management of an Organization, Paternalistic Leadership, Trust, University Leadership
Date: August 2021
URI: https://ir.uitm.edu.my/id/eprint/69397
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