A study on relationship between organizational citizenship behavior and organizational commitment on job performance at Bahagian Sumber Manusia Pejabat Setiausaha Kerajaan Negeri Kedah / Arina Ali

The research was done to identify the relationship between organizational citizenship behavior and organizational commitment on job performance in Sahagian Sumber Manusia, Pejabat Setiausaha Kerajaan Negeri Kedah. The conceptual framework is Organizational Citizenship Behavior (OCB) and Organizational Commitment (QC) as independent variable and Job Performance as dependent variable. Hundreds supporting staff from grade Nl 7 until N36 are the participants in this study. There was no sampling technique and sample size used in this study because all of the supporting staff involve in this study. Started with the process of distributed the questionnaire to all staff, then collect the data and key in in SPSS. A few test were run to identify the relationship between OCB, OC and job performance. As a result, there were relationship between this two independent variable on dependent variable.