Excessive information? Know the characteristics of useful information / Amariah Hanum Hussin and Dr Raziah Bi Mohamed Sadique

Nowadays, information can be easily disseminated through various mediums. With just a touch of a fingertips, information will instantly spread widely and goes viral. Unfortunately, there is information that is poorly disseminated and creates misunderstanding among many readers. In addition, negative perceptions can also exist due to misunderstandings. Therefore, it is a must for the disseminator of information to determine the authenticity of the information provided so that it will not divide the society and be a cause of defamation suit. In organization, the dissemination of accurate and authentic useful information is essential to ensure workflows run in harmony. Clear and accurate work instructions are important to ensure the working process runs smoothly. This is to ensure the work and task assigned can be completed efficiently. Thus, the organization goals to maximise profit can be achieved.