The impact of scorecard in operations management course: a case study at the Faculty of Business Management (FPP), UiTM Pahang / Musramaini Mustapha … [et al.]

Mustapha, Musramaini and Muhamed, Mohd Faizal Azrul Azwan and Awang Kader, Mohd Aidil Riduan and Mat Yunus, Nor Khairunnisa and Baharum, Norzie Diana (2015) The impact of scorecard in operations management course: a case study at the Faculty of Business Management (FPP), UiTM Pahang / Musramaini Mustapha … [et al.]. In: KONAKA Konferensi Akademik 2015 Pelestarian Warisan Melayu Pencetus Penambahan Ilmu, 4 November 2015, Al-Biruni, UiTM Cawangan Pahang.

Abstract

Operations Management is a compulsory course for all diploma students of Business Management in Universiti Teknologi MARA (UiTM). This course is taken by two programs in UiTM Pahang: Diploma in Business Studies and Diploma in Banking. The 2012 final examination report indicated a high failure rate of this course at twenty percent. Due to this reason, lecturers have used an alternative method in teaching and learning by introducing the use of scorecard to reduce the failure rate. This scorecard is called Operations Management Performance Scorecard (OMPScard). This study explores the impact of OMPScard orientation among diploma students in the Faculty of Business Management at UiTM Pahang. The results showed a reduced failure rate to less than 3 percent in 2014.

Metadata

Item Type: Conference or Workshop Item (Paper)
Creators:
Creators
Email / ID Num.
Mustapha, Musramaini
musra_08@pahang.uitm.edu.my
Muhamed, Mohd Faizal Azrul Azwan
faizalazrul@pahang.uitm.edu.my
Awang Kader, Mohd Aidil Riduan
aidilriduan@pahang.uitm.edu.my
Mat Yunus, Nor Khairunnisa
norkhairunnisa@pahang.uitm.edu.my
Baharum, Norzie Diana
norziediana@pahang.uitm.edu.my
Subjects: L Education > LB Theory and practice of education > Higher Education > Institutions of higher education
L Education > LB Theory and practice of education > Higher Education > Malaysia
L Education > LB Theory and practice of education > Higher Education > Methods of study
Divisions: Universiti Teknologi MARA, Pahang > Jengka Campus
Journal or Publication Title: KONAKA Konferensi Akademik 2015
Event Title: KONAKA Konferensi Akademik 2015 Pelestarian Warisan Melayu Pencetus Penambahan Ilmu
Event Dates: 4 November 2015
Page Range: pp. 285-289
Keywords: Operations management, scorecard, subject
Date: 2015
URI: https://ir.uitm.edu.my/id/eprint/68146
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