Analysis of the performance of courier companies in selected listed counters in Malaysia / Suhaily Maizan Abdul Manaf, Nur Shafini Mohd Said and Nur Dalila Adenan

Abdul Manaf, Suhaily Maizan and Mohd Said, Nur Shafini and Adenan, Nur Dalila (2022) Analysis of the performance of courier companies in selected listed counters in Malaysia / Suhaily Maizan Abdul Manaf, Nur Shafini Mohd Said and Nur Dalila Adenan. Jurnal Intelek, 17 (2): 9. pp. 91-101. ISSN 2231-7716

Abstract

Over the past few years, the logistics industry has been growing exponentially since the presence of ecommerce. The development of online sales has played a vital role in increasing the number of courierservice providers across the region. It is interesting to explore the aspects that affect the success of courier firms, which can have a greater impact on the profitability of the companies. As a result, the primary objective of this study is set to examine the elements that affect the companies’ profitability in the logistics industry over an eight-year period (2014-2020). There are six publicly traded companies in Malaysia’s logistics industry that have been included in the sample. Considering that logistics is a critical component of the companies’ competitiveness and profitability, and that logistics is one of the most profitable businesses, this study has used the Random Effects Model to analyse profitability. The variables involved in this investigation are firm size, liquidity, leverage, inflation rate, and unemployment rate. The obtained results have shown that firm size, liquidity, and leverage are the positive and significant variables, while inflation is positive but not significant towards profitability. However, the unemployment factor is negative but significant towards the profitability of the selected Malaysian courier companies. Given that an efficient planning system and managing and controlling the logistics system as the significant determinants of the profitable business operations, the findings provide guidance for boosting profitability and enhancing the performance of the logistics organisations

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Item Type: Article
Creators:
Creators
Email / ID Num.
Abdul Manaf, Suhaily Maizan
UNSPECIFIED
Mohd Said, Nur Shafini
UNSPECIFIED
Adenan, Nur Dalila
UNSPECIFIED
Subjects: H Social Sciences > HD Industries. Land use. Labor > Management. Industrial Management > Business logistics
H Social Sciences > HD Industries. Land use. Labor > Management. Industrial Management > Organizational effectiveness. Performance measurement
H Social Sciences > HE Transportation and Communications > Express service
Divisions: Universiti Teknologi MARA, Perlis > Arau Campus
Journal or Publication Title: Jurnal Intelek
UiTM Journal Collections: UiTM Journal > Jurnal Intelek (JI)
ISSN: 2231-7716
Volume: 17
Number: 2
Page Range: pp. 91-101
Keywords: Courier companies, performance analysis, profitability
Date: August 2022
URI: https://ir.uitm.edu.my/id/eprint/67373
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