Enhancing tracking feature for Traveler's Management System / Jamalia Mohd Noor

Traveler's Management System is developed to help Al-Fateh Travel & Tours Sdn. Bhd. to manage their information. Their management has difficulty in managing their information that can lead to the lack of customers' trust in terms of difficulty in keeping track available vacancy for the offered packages, payments made by customer, customer need to refill the same form and difficulty in generating report. The objectives of this project are to identify the user requirements for Traveler's Management System (TMS), to design Traveler's Management System (TMS) based on the user requirements by using Rapid Application Development (RAD) and to develop Traveler's Management System (TMS) according to user requirements by implementing RAD. The development approach used in completing this project is Rapid Application Development (RAD) methodology. RAD consists of four phases which are requirements planning, user design, construction and cut over. But in this project it only cover until the third phase which is construction. This project provide significant to management of Al-Fateh Travel & Tours Sdn. Bhd. as it help improve the company performance in managing their information and solving all the problem identified. For the future enhancement, the system will be added with online payment, online visa application and notification for new customer. The finding of this research shows that the management information system technology is important in order for the company to manage their information system in a very effective way.