Tendering process for renovation work case study: Maybank Malayan Banking / Nurul Asyiah Mohamad Fua’at

Overall of this report is about tendering process for renovation work. This process been applied in the case study at Maybank Malayan Banking. There is a group of Technical Services Department that been manage the building management of Menara Maybank and Maybank branches. This group been built to delivers responsibilities on ensuring the services and building is maintain to its functionality. This report also include an explanation on the types of tendering that been applied in the industry. The types of tendering are explain in general view and approach in Maybank. These types of tendering might have some differences in implementation of the process. This processes might having changes accordance with the client requirement. It also depends on the budgeting that they provided for the project. Moreover, in this report there is one case study to help the readers understand more on the flows of tendering which includes the parties involve, total floor areas involved for renovation work, actual and current days for each of the process. By this, readers can differentiate the service level agreement that they need to follow by looking at actual and current days. Either they complete it accordance to the service level agreement that been called as policy in doing tendering for renovation work. In this report, problems and recommendation during tendering process is identified in order to know better on the common problems that might happens during this process. Problems can happen anytime without any notification. Preparation for all of the parties involved has to be make in order to make sure the tendering process runs wells to achieve the policy.