The relationship between organizational commitment and job satisfaction among support staff at National Registration Department, Ministry Of Home Affairs / Nur Syafiqah Syahnon

The purpose of this study is to determine the relationship between organizational commitment and job satisfaction among support staff in National Registration Department, Ministry of Home Affairs. The objective of this study was to identify the relationship between organizational commitment and job satisfaction. The main objective of this study is to determine the relationship between organizational commitment and job satisfaction. There are 110 support staff at National Registration Department, Ministry of Home Affairs was involved as the respondents in this study. Three Factor Model of Commitment by (Meyer,1996) has been used in this research which includes affective commitment, continuance commitment and normative commitment. The instrument that has been used in this study was questionnaire. The data was analysed by using SPSS version 20. Therefore, the results showed that the affective commitment have showed a positive, moderate and significant relationship with job satisfaction meanwhile continuance commitment and normative commitment represents a positive, low and significant relationship between job satisfaction. Accordingly, further recommendations for future study were proposed in the thesis.