Adoption and implementation of balanced scorecard in Malaysia / Tze San Ong ...[et al.]

Tze, San Ong and Boon, Heng Teh and Chee, Kwong Lau and Sharon Lee, Shyan Wong (2010) Adoption and implementation of balanced scorecard in Malaysia / Tze San Ong ...[et al.]. Asia-Pacific Management Accounting Journal (APMAJ), 5 (1): 2. pp. 21-40. ISSN 1675-3194

Abstract

This paper reports the results of an empirical study on the adoption and implementation of Balanced Scorecard in Malaysia. More specifically, it investigates the sequential dependency among the four balances Scorecard (BSC) perspectives, namely learning and growth, internal business process, customer value and financial performance. The findings indicate that organizations responded positively to BSC measures and believed the cause and-effect relationship of BSC will lead to improved business efficiency and profitability.

Metadata

Item Type: Article
Creators:
Creators
Email / ID Num.
Tze, San Ong
UNSPECIFIED
Boon, Heng Teh
UNSPECIFIED
Chee, Kwong Lau
UNSPECIFIED
Sharon Lee, Shyan Wong
UNSPECIFIED
Subjects: H Social Sciences > HD Industries. Land use. Labor > Management. Industrial Management
H Social Sciences > HD Industries. Land use. Labor > Management. Industrial Management > Organizational effectiveness. Performance measurement > Balanced scorecard (Management)
Divisions: Universiti Teknologi MARA, Shah Alam > Accounting Research Institute (ARI)
Journal or Publication Title: Asia-Pacific Management Accounting Journal (APMAJ)
UiTM Journal Collections: UiTM Journal > Asia-Pacific Management Accounting Journal (APMAJ)
ISSN: 1675-3194
Volume: 5
Number: 1
Page Range: pp. 21-40
Keywords: Balanced scorecard, cause-and-effect, Malaysia
Date: June 2010
URI: https://ir.uitm.edu.my/id/eprint/62397
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