A study on the implementation requirements for telecommuting service in an organization / Nornazlin Hezli Jalaluddin

Studies have shown that telecommuting benefits the employers, business and employees as well. Telecommuting or working from home or remote station has shown increase attention and growing acceptance worldwide. The advent of personal computers (PCs) has enabled people to take home their office work and produce results that were just as good. Organization must recognize, evaluate and address the problems and opportunities before they are ready for telecommuting. With two research questions i.e. "What are the circumstances that could lead to telecommuting to be applied in the organization?" and "What are the factors to be considered in formulating telecommuting policies?" as a guide in doing this research, this study examines comprehensive assessment on why the organization needs to implement telecommuting activity as it provides positive impacts for employees and organizations and identifies some of the key factors to be considered in telecommuting implementation. It provides management in any organization with tips for establishing successful telecommuting programs and managing telecommuters. This research has done telecommuting policies how to prepare the organization for a telecommuting program, with jobs that are suitable for telecommuting and the technology requirements and finally, this research has presented a framework for the convergence of implementation requirements between employees and the management in the organization.