Abstract
Technology has become essentials for almost everyone especially youth. This current trend has impacted the purchase decisions among youth in tourism perspective. In order to keep up with the current trend, travel organizations also need to improve the way they marketed their products and services. In Malaysia, most of the travel agency is already use technology to attract tourist to purchase their packages. However, there is also a travel agency who still did not use technologies to promote their packages yet they are using the traditional method such as distributing flyers from home to home, in shopping complex etc. This study adopted the Technology Acceptance Model (TAM) to further investigate the factors such as the e-Word-of-Mouth (e-WOM), perceived usefulness, perceived ease of use and perceived enjoyment that affect the purchase intention among youth in terms of travel planning. The method that used in the study is not-probability sampling and is measured at the IPTA and IPTS students around Bandaraya Melaka. This research is conducted to investigate the effectiveness of social network among universities students. It also will elaborate on how importance the technology for tourism organizations as for their marketing tools. The consequence of the study is social network influence youth when choosing tourist destination.
Metadata
Item Type: | Thesis (Degree) |
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Creators: | Creators Email / ID Num. Mahpul, Idzam Fahmi 2014232294 Johari, Nasuha 2014268262 Roslan, Nur Syazanani 2014676332 |
Contributors: | Contribution Name Email / ID Num. Advisor Wan Mohamed, Nik Rozilaini UNSPECIFIED |
Subjects: | G Geography. Anthropology. Recreation > G Geography (General) > Travel. Voyages and travels (General) > Travel agencies and clubs H Social Sciences > HF Commerce > Purchasing. Selling. Sales personnel. Sales executives H Social Sciences > HM Sociology > Social psychology > Social influence. Social pressure |
Divisions: | Universiti Teknologi MARA, Melaka > Bandaraya Melaka Campus > Faculty of Hotel and Tourism Management |
Programme: | Bachelor of Science (Hons) in Tourism Management |
Keywords: | Purchase decisions; Purchase intention; Youth; Travel agency |
Date: | 2016 |
URI: | https://ir.uitm.edu.my/id/eprint/60119 |
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