The critical success factor of radio frequency technology identification (RFID) Technology : A case study of The Hid Global Sdn. Bhd. / Noramira Abdul Muthalib

For this section of introduction it is more specific about the background of the study. This chapter will summarize the objective of the study to identify whether the objectives meet the study or not relevant. Furthermore, this chapter also introduce about the company background, problem statement that can be the main issue in the company and for purpose of study.

Increasing use in technology of Radio Frequency Identification (RFID) in current lifestyle yet still become unaware to the consumer. RFID technology has been applied in hospitality, logistics, government and many industries but people did not familiar with the function of it. According to (Liu, 2010) RFID is the method of identifying unique items using radio waves that communicate between RFID tags and readers without line-of sight readability. There are numerous benefits to adopting RFID in the retail sector such as tracking and tracing goods and the containers that hold them, even in harsh environment, since RFID tags do not wear out and do not require line-of-sight to them (Sandip, 2005: 52). The implementation of this
technology to the businesses and other industries make huge changes in daily work.