4 Emerald Physio Clinic / Aliaa Abdul Manan ... [et al.]

4 Emerald Physio Clinic offers physical treatment for customers, gives high satisfaction of services and positive outcome results of the treatment. Our primary strategy and aim is to provide physiotherapy treatment to people in all age range begin with children, teenagers, adult and also elderly that have physical impairment. We always looking forward to our customer satisfaction towards our services. Since our company is listed as a new company in the market, so there will be many aspects that we need to consider in order to make sure that our company can compete with other physio clinics and fulfill the customer need as there are many people involved in business industry including health services. In addition, nowadays there are many cases which involve physical impairment and also developmental delayed in children which need rehabilitation to have a better prognosis. We see this as an opportunity to grab chances in order to gain customers besides help others who are in need especially people with physical impairment to have better quality of life. Our business is run by five main workers which are general manager, administration manager, marketing manager, operation manager and financial manager. All of us play a vital role in this business and we will make sure that this business will be successful. From our observation, we are targeting a big scope of customers as our physio clinic is located at the city which there will be higher chances to gain customers and can attract them to get services from our physio clinic. Furthermore, our business location is very strategic as our clinic is near to shop lots and residential areas. We believe that we will be able to achieve our business goal with our business financial position statement. With the quality services and well education background of physiotherapy, we are pretty sure that good words about our services will be spread among customers. Our services will provide and apply the most efficient treatment based on customer’s assessment outcome result such as stretching exercises, strengthening exercises, passive / active range of motion, proprioceptive neuromuscular facilitation (PNF), electro modalities, thermal modalities, joint mobilization, massage, breathing exercises and varies exercises according to the patient condition. We will also provide home to home service especially for postpartum women to get the most efficient treatment. We hope that 4 Emerald Physio Clinic can be a well-known physio clinic in this area and other area as well and able to provide greater services from time to time. We also believe the demand of health services specifically physical treatment will increase every year. Last but not least, it is our pleasure to be the benchmark of other people who are interested to start business in health services especially in physiotherapy field.