ENT530: Beauty Shoppe by Syira / Nur Syahirah Amirah Sabdin.

Beauty Shoppe by Syira is a business that carries out online business for skincare products. Skincare products consist of Facial Cleanser, Facial Scrub and Advanced Serum. This business is created to provide an opportunity to all customers who have skin problems and looking for a skincare that helps their skin from breakouts. Apart from selling products to consumers, Beauty Shoppe by Syira also provides useful info and tips on how to apply the- skincare and the skincare routine to its customers. Retaining Beauty Shoppe by Syira is a very strong suit for this business and so we have strategies in place to ensure that our customers remain happy with our products and services. This can be achieved if we employ the best customer service executives who are adept at handling orders, promptly attending to complaints and inquiries. We also intend to provide a listening ear to our clients for feedbacks that help the company progress. In addition to reinforcing strategies for maintaining customer loyalty towards Beauty Shoppe by Syira, expanding and exploring ways to promote this online products and service business in social media is important. Skills and ways to know how to attract customers are important. Start by, giving teaser a customer to give the customer a sense of excitement to know which product to sell. Next, the skills to make soft sell to give you an idea of exactly to customers to attract customers continue to buy promoted products. Beauty Shoppe by Syira can further enhance this entrepreneurial knowledge to further develop this business in the near future.