ENT 530: Rocky socks / Meor Shaiful Shahrudin.

Rocky Socks is a business that carries out online business for socks product. Socks products consists of inspired for all design and good quality products. This business is created to provide an opportunity to all customers who love the many design and good quality clothes, want to have them at affordable prices. Apart from selling -products to consumers, Rocky Socks also provides useful info and tips to socks customer. Retaining Rocky Socks customers is a very strong suit for this business and so we have strategies in place to ensure that our customers remain happy with our products and services. This can be achieved if we employ the best customer services executives who are adept at handling orders, promptly attending to complaints and inquire. We also intend to provide a listening ear to our clients for feedback that will help make the company progress. Problem for issue is no socks in market to protect feet. What designed to? The answer is to protect the customer during competition. The challenges are competition with established brands. In addition to reinforcing strategies for maintaining customer loyalty towards Rocks Socks expanding and exploring ways to promote this online products and services business in social media is important. Skill and ways to known how to attract customer are important. I also create Facebook to expand my business through social media and learn how to post Facebook post business whether teaser product, soft sells and hard sell. I also must raise the revenue at least RM 20 and above prudent spending for any product to avoid profit falls. Actually I have service and product communicate plan to promote the products. The lowing closured socks and design will provide is sure to appeal to customer throughout the Shah Alam especially Selangor area.