ENT 530: Cucumber bubble mask / Mas Izzati Massna Sudarmaji.

Cucumber Bubble Mask is a business that carries out online business for beauty product. This beauty products consists of the Cucumber Bubble Mask that have technology from Korea and has been viral to all people especially women in this country. This business is created to provide an opportunity to all customers who want to take care of their skin by doing this product of their skincare product with the affordable price. Apart from selling products to the customers, Cucumber Bubble Mask also provides a useful info and tips to all people about how to take care of their skin in a proper way. Retaining and gaining Cucumber Bubble Mask Shah Alam customers is very hard because in the Facebook page have already have a several page that selling this product. In order to ensure that Cucumber Bubble Mask Shah Alam pages can gain more profits and views, I need to think a market strategy to attract customer buy this mask at my Facebook page and feel satisfied with my services while entertain their WhatsApp and Direct Message and also my product. This can be achieved if I employ the best customer service admin who have experience in handling orders, promptly attending to complaints and inquires through WhatsApp and Facebook page Direct Message. We also intend to provide a feedback box for customers to make a complaint or a suggestion about our product and customer service, it can help for business development in future. In addition to reinforcing strategies for maintaining customer loyalty towards Cucumber Bubble Mask Shah Alam pages, expending and exploring ways to promote this online product and services business in social media is important. Skill and ways to know how to attract customers are important. Starting by posting a teaser can give customer a sense of excitement to know which product are been selling. Next is the skills to make soft sell that can give customers an idea what exactly the business that I'm going to sell and lastly is the Hard Sell skills is to. attract customers to buy my products by promoting and reveal the price and contact number. Cucumber Bubble Mask Shah Alam can further enhance this entrepreneurial knowledge to further develop this business in the near future.