A study on the ICT usage in the workplace : a focus on managerial staff at Bahagian Teknologi Pendidikan Negeri Sabah / Dian Adriana Mokhtar

The main objective of this study is to analyze the ICT usage by the
managerial staff at Sahagian Teknologi Pendidikan Negeri Sabah. This paper
is based on questionnaire surveys that were conducted among the
managerial staffs that has used information and communication technology
(ICT) in the workplace and have been involved in daily activity. The objectives
of this research are to identify the knowledge captured from the use of ICT in
the workplace and to know whether they know what is ICT are use for. The
findings show that the managerial staff capture knowledge as the result of
using ICT applications at work place and uses that knowledge for innovation
activity. It is found that the frequency of ICT usage in the workplace
contributes to the innovation activities at work place. The knowledge captured
that contributes to the increase of innovation capabilities is positively related
to the length of experience of using ICT in the workplace.