The possible causes of container inventory imbalances and effects on shipping agents to monitor case study: Green Peninsula Agencies Sdn. Bhd. / Amshida Rohayani Ahmad Rani

Containerisation is moving its way into the hearts of manufacturers in Malaysia and growth of Shipping Agents and depots is encouraging. Playing its role as one of the major ports in Malaysia, Port Klang is considered as the core of containerisation as it was the first port ever to commence container berths in this country. Green Peninsula Agencies Sdn. Bhd., as one of the Evergreen's Shipping Agents involved in containerisation could not escape from having the problems of container inventory imbalances. The excess and shortage of container inventory which are generally caused by the variance of imports and exports containers lead to several effects on the company especially to its operational costs. This research pinpoints the excess and shortage of the empty available containers. Having three major branches in Port Klang, Penang and Johor, GPA is headed by the Kuala Lumpur office where all the performance and throughput of containers are gathered and controlled for the continuous operation. Concentrating on the Port Klang branch as the biggest branch, this research highlights the causes of container inventory imbalances and the effects on GPA to minitor the inventory.