What they want, what we give: the mismatch yet to be solved / Intan Marzita Saidon and Nadzri Ab Ghani

The capability of universities in providing quality education which meets the need of the current market has long become a topic of concern among various parties (Botes & Sharma, 2017). For instance, employers were reported to have been looking for graduates who are more agile and fully equipped with relevant, updated work skills and universities were criticized for the failure to supply such graduates (Docherty, 2014). The emerging era of the industrial revolution 4.0 (IR4.0), which brings about various new technologies such as artificial intelligence (AI), augmented/virtual reality, big data, and the Internet of Things in the work-place further widen the expectation gap between employers and universities as a human resource provider.