A case study of Malaysia Airlines (MAS) B737-400 domestic routes turnaround activity adherence to Malaysia Airlines (MAS) turnaround precision timings / Mimi Mendora Mushardin

The provision of efficient and cost effective ground handling services is a competitive and demanding business. Before an aircraft depart or arrival, there is a heavy concentration of activity on and around the ramp, in a race against the clock, a set of standard procedures and instructions are essential to ensure on time departure. Present available resources of labour, equipment and materials must be optimized in order to accord the turnaround standard specified. From the study conducted, it indicates that proper coordination and control amongst Operating Departments in completing the turnaround activities are essential to lead to an appreciable maximisation of the usage of the aircraft capacity as well as on groundtime savings. The reduction of groundtime standard enables more aircraft to be utilized for flying operations, thus generating more revenue. By doing so, there could be a lacking of quality in turnaroun services which could also has an effect on Malaysia airlines (MAS) as a whole.