Smart shoe cleaner machine / Muhammad Shameerul Afif Abd Halim and Luqman Arif Zurkarnaim

This report is based on the research and analysis that we manage to gather on our study about shoe cleaning service and shoe gallery business of Blackout Resource and Trading. We have made an interview session by calling the company and analyze its system and processes to clean customer product as their main service. We interview the company's owner to learn about their business and to gather required information for this case study report. -'We manage to identify the issues and problems that the company had to encounter and have made some research and discussions to find its solutions using some of the techniques. The solution we have made is based on our engineering knowledge and application. The major purpose of this report is to analyze a real-life situation of a business where existing problems need to be solved. We have to relate the theory with practical situation by applying the ideas and knowledge in the coursework to real situation. We are required to identify the problems that they encounter. The major problems will be discussed and the solutions will be gathered. The best solution and it details the will be implemented.