Foodpanda customer service support foodpanda Malaysia / Nur Hasyimah Abdul Khalil, Siti Hajar Ismail and Wan Syamin Izzati Wan Suhaimi

Abdul Khalil, Nur Hasyimah and Ismail, Siti Hajar and Wan Suhaimi, Wan Syamin Izzati (2017) Foodpanda customer service support foodpanda Malaysia / Nur Hasyimah Abdul Khalil, Siti Hajar Ismail and Wan Syamin Izzati Wan Suhaimi. [Entrepreneurship Project] (Unpublished)

Abstract

Foodpanda, a market leader in online food delivery for emerging markets. E-commerce moves fast, especially when it's on a motorbike in the form of a hot soup getting colder by the minute. Whatever the country, Foodpanda's customers are hungry and anxiously watching the clock.The online food ordering business is witnessing exponential growth. The organised food delivery is valued at $15 billion in Malaysia . Foodpanda entered the Malaysian market owing to its tremendous growth potential. The food retail market in Malaysia is expected to reach $894.98 billion by 2020 Also, the food industry market in Malaysia is expected to touch $1 trillion by 2020 and a significant portion of the market shall be occupied by the online food delivery services.

Metadata

Item Type: Entrepreneurship Project
Creators:
Creators
Email / ID Num.
Abdul Khalil, Nur Hasyimah
2011401692
Ismail, Siti Hajar
2016511047
Wan Suhaimi, Wan Syamin Izzati
2016263946
Contributors:
Contribution
Name
Email / ID Num.
Thesis advisor
Zainal Abidin, Zanariah
UNSPECIFIED
Subjects: H Social Sciences > HD Industries. Land use. Labor > Small business. Medium-sized business
H Social Sciences > HD Industries. Land use. Labor > Management. Industrial Management > Planning. Business planning. Strategic planning
H Social Sciences > HD Industries. Land use. Labor > Special industries and trades
H Social Sciences > HF Commerce > Business
H Social Sciences > HF Commerce > Marketing
H Social Sciences > HF Commerce > Purchasing. Selling. Sales personnel. Sales executives
Divisions: Universiti Teknologi MARA, Shah Alam > Faculty of Business and Management
Keywords: Foodpanda, customer, service
Date: November 2017
URI: https://ir.uitm.edu.my/id/eprint/45582
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